Friday, September 11, 2020

 How A Toll-Free Number Can Change The Face Of Your Business


Small business owners or solopreneurs can reach out to the whole of the United States when they get a toll-free number from us. With a 1-800 number, you become a nationwide company and get to answer business calls on your smartphone, letting the callers think they have got through to an established business house. Meanwhile, you can continue to use your smartphone, both Android and iPhone, for your personal needs.


When prospective customers call you, you can conduct your business professionally, as the phone has features, like customized greetings and virtual extensions, despite being the only person having access to the number.


Furthermore, use a mobile app to answer and make business calls even while you are on the move. If you have partners, you can receive more than one call as you route the other calls to them while you are talking to one customer.


How it works


When a customer calls you, you get an alert on your smartphone. You can then answer it like your professional self. If they are trying to reach out to a particular department, act like you are answering from a different place after the automated greeting.


On the other hand, when you make a call, use the app so your customer sees the 1-800 number and does not know you are calling from your mobile phone.

If a customer texts on your toll-free number, respond with a text message using the same number.


You get a voicemail box along with your business number with a voicemail transcription facility. In case you have a missed call, the voice mail message is transcribed into a text format so you can read it. You can then respond to it accordingly.


The toll-free number also doubles up as a fax number, allowing you to send and receive faxes that arrive as faxes through any PC or a laptop. Faxes arrive as PDFs.

The toll-free number also offers various features, such as call recording, teleconferencing, and call blocking, among others.


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